Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows (2023)

Adobe Acrobat PDFMaker (the Convert To Adobe PDF button in the PDFMaker toolbar/tab) is an add-in that creates PDF files from Microsoft Office applications. This feature installs with Acrobat Professional and Standard.

  • In MS Office2003 and earlier, PDFMaker uses Adobe PDF Printer to a create a PostScript file. Then,Adobe PDF printer interfaces with the Adobe Acrobat Distiller application to create a PDF file.
  • In MS Office2007, 2010, 2016, and 365, PDFMaker uses the AdobePDF Library to convert a Microsoft Office document to PDF.
  • Acrobat Distiller orAdobe PDF Printercan also be used independently to create PDF files.

This document can help you troubleshoot problems that occur when you try to create PDF files from Office applications using Acrobat PDFMaker. Although this document is specific to Microsoft Word, most of the troubleshooting procedures also apply to Microsoft PowerPoint and Microsoft Excel.

Applicable to Office 2016 or Office 365 versions of Word, Excel, and PowerPoint

Try the following steps to fix the problem:

  1. Right-click the Word icon and choose Run as administrator.

    If you see a User Account Control prompt, click Yes.

  2. Open a blank document - choose Blank document template. Alternatively, you can open an existing Word document.

  3. On the File menu, choose Options. The Word Options dialog box is displayed.

  4. Choose Add-ins in the options list. In the Manage drop-down menu, select COM Add-ins, and then click GO.

    Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows (1)

  5. In the COM Add-ins dialog box, select the Acrobat PDFMaker Office COM Addin check box if it's not selected and then click OK.

    Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows (2)

Acrobat PDFMaker is crashing with Office 2016 and Office 365 on Windows after Office 2016's February update.

Adobe is investigating the problem and working with Microsoft to get it resolved as soon as possible. Meanwhile, to create PDFs, see the workaround here.

Before you begin troubleshooting, be sure that the version of Acrobat you are running is compatible with the version of Office you are running. For details, see Compatible web browsers and PDFMaker applications | Acrobat, Reader.

Acrobat PDFMaker (for MS Office 2003 and earlier) uses the Adobe PDF printer, which in turn uses the Acrobat Distiller application, to convert Word documents. Therefore, the first step in troubleshooting is to determine if Acrobat Distiller is working correctly:

Try to create a PDF file from Word with the Adobe PDF printer

  1. Open a document in Word and choose File > Print.

  2. Choose Adobe PDF from the Printer Name menu, and then click OK.

  • If you can create a PDF file with the Adobe PDF printer, but not with Acrobat PDFMaker, the problem could be with Acrobat PDFMaker. Proceed toTroubleshoot Acrobat PDFMaker.
  • If you can't create a PDF file with the Adobe PDF printer, proceed to Try to create a PDF with the Acrobat Distiller application.

Try to create a PDF with the Acrobat Distiller application

Note: This method doesn't support advanced PDFMaker features, such as maintaining links and document structure.

  1. Open a Word document, and then choose File > Print.

  2. (Video) How to Fix PDF Reader Not Working In Windows 10/8.1/7 (Acrobat Reader DC)
  3. In the Print dialog box, select a PostScript printer (for example, the Adobe PDF printer), select Print to File, and then click OK.

    A PostScript (.ps or .prn) file is created.

    Note: After you install the driver, then complete step 2. If you select the Adobe PDF printer, deselect "Do Not Send Fonts To 'Adobe PDF'" to create a PostScript file.

  4. In Acrobat, choose Advanced > Acrobat Distiller.

  5. Choose a setting from the Default Settings list (or leave at the default).

  6. Specify a name and location for the PDF file, and then click Save.

    • If Acrobat Distiller creates a PDF file, proceed toTroubleshoot Acrobat PDFMaker.
    • If Acrobat Distiller doesn't create a PDF file, proceed to the next step.
  7. Open the messages.log file in the following folder for Windows (NT, 2000, XP, Vista, 7): %AppData%\Adobe\Acrobat\Distiller [version number]

  8. Check the messages.log file for troubleshooting information:

    • If the file indicates why Acrobat Distiller couldn't create the PDF file, use the search text box onAcrobat Help and Supportto search for related documents. For example, if the file lists a PostScript error, troubleshoot the error according to the recommendations in Troubleshoot PostScript Errors.
    • If the file doesn't indicate why Acrobat Distiller couldn't create the PDF file, create a Word document that contains only a few words. Then try to create a PDF file from that document using the Adobe PDF printer and the Acrobat Distiller application:
    • If you can create a PDF file from the new document, the problem could be related to PDFMaker. Proceed toTroubleshoot Acrobat PDFMaker.
    • If you can't create a PDF file from the new document, use a file from another application. Then try to create a PDF file with Acrobat Distiller. If the problem occurs with the file from another application, reinstall Acrobat Distiller. If the problem doesn't occur with the file from another application, troubleshoot the specific behavior using the documents listed in Related Content. Or, search Acrobat Help. If you need further assistance, contact Acrobat Technical Support.

If you can create a PDF file with the Adobe PDF printer or Acrobat Distiller, but not with Acrobat PDFMaker, the problem could be with an Acrobat PDFMaker feature. To determine if any of these features is the cause of your problem, disable them. Then, try to create a PDF file:

  1. In Word, choose Adobe PDF > Change Conversion Settings.

  2. Choose Smallest File Size from the Conversion Settings menu.

  3. Click the Word tab, and then deselect all options.

  4. Click the Bookmarks tab, and then deselect all Bookmark options.

  5. Click the Security tab, and then deselect all Security options.

  6. Click OK.

  7. Try to create a PDF file:

  • If you can't create a PDF file, proceed toTroubleshoot document-specific issues.
  • If you can create a PDF file, determine which features cause the problem: Enable one feature, and try to create a PDF file. Repeat this process until the problem recurs. Then, create a Word document that contains only a few words. Try to create a PDF file from that document using the same Acrobat PDFMaker settings:
  • If you can create a PDF file from the new document, the problem is document-specific. Proceed toTroubleshoot document-specific issues.
  • If you can't create a PDF file from the new document, then the feature most recently enabled continues to cause problems. Reinstall Acrobat PDFMaker. If the problem persists, contact Acrobat Support.

If you determine that the problem is document-specific, troubleshoot as follows.

Enable only the Acrobat PDFMaker features the document uses

For example, if the document contains only the heading styles Heading 1 and Heading 2, disable the other heading styles in the Acrobat PDFMaker dialog box.

(Video) Office 2016 Acrobat "Save as PDF" Add-in Issue

Switch to the Normal document view in Word, and then create the PDF file using Acrobat PDFMaker

Re-create the Word document to eliminate any damage

Do one or more of the following:

  • Copy and paste the content of the Word document into a new document, and then create the PDF file.
  • Select all the text in the document, change its font, and then save the document with a new name. Word rewrites the document, which can eliminate elements that conflict with Acrobat PDFMaker. After you save the document, you can reformat it in the desired font.
  • If the document was created in a version of Word other than the one you use to create the PDF file, make a small change to the document. Then save it with a new name. This procedure forces Word to rewrite the document, possibly eliminating any elements that conflict with Acrobat PDFMaker.

Re-create any custom heading styles in the document, and then create the PDF file

Identify conflicting elements in the document

  1. Create a Word document.

  2. Copy half of the original Word document into the new Word document.

  3. Convert the new Word document to PDF using Acrobat PDFMaker

  • If the problem recurs, a conflicting element exists in the new Word document. To further isolate the conflicting element, repeat steps 1-3, and copy half of the second Word document into another new Word document.
  • If the problem does not occur, a conflicting element exists in the original Word document. To further isolate the problem, repeat steps 1-3, and copy the other half of the original Word document into another new Word document. If both halves of the document convert correctly, close other programs that are running, including the Office application. Delete .tmp files (often located in the Windows/Temp folder).

Reinstall programs

Remove both Acrobat and Office or the specific Office application (Word, PowerPoint, or Excel). Reinstall Office or the specific Office application, and then reinstall Acrobat.

To remove Acrobat, use the Add/Remove Programs Control Panel. For instructions on how to remove Office, see the Office documentation or contact Microsoft.

If the Word document is protected, remove the protection

For instructions on how to remove the protection, see the Word documentation or contact Microsoft.

PDFMaker can conflict with other macros, such as virus checkers or fax software. If other troubleshooting tasks fail, or if PDFMaker has problems after installing a third-party macro, troubleshoot conflicts with other macros. Macros known to cause incompatibilities include Duden Korrektor Plus 2.0, ViaVoice 10 and earlier, Personal Translator 2002 Office Plus, OfficeReady Stuffit, Leuchter Informatic AG WordPlus, and GoldMine Link to Word.

To determine if PDFMaker is conflicting with another macro, delete or deactivate other macros one at a time (refer applicable link below). Then try again to convert a document to a PDF using PDFMaker. If the problem does not recur, contact the manufacturer of that macro.

The steps below are based on the Microsoft knowledgebase articles:

For more detailed information on troubleshooting Microsoft Word, visit the Microsoft website and search for a relevant article.

Start Word using the /a switch and add PDFMaker manually

The /a switch starts Word and prevents add-ins and global templates (including the Normal template) from being loaded automatically.The /a switch also locks the setting files; that is, the setting files cannot be read or modified if you use this switch.

Note:Changes to preferences, customizations, or macros during an /a switch session of Word are lost when you quit Word.

To start Word by using the /a switch:

  1. Exit all programs.

  2. Choose Start > Run.

  3. In the Run dialog box, typewinword.exe /a.

  4. Click OK. The Run dialog box closes, and Word starts.

To load PDFMaker manually (Acrobat 6.x only):

  1. Exit all programs.

  2. (Video) Save as PDF not working in windows 10 Fix
  3. Select Tools > Templates & Add-ins.

  4. Select PDFMaker.dot (not PDFMakerA.dot), and click OK.

    PDFMaker icons appear.

For Acrobat 7.x, 8.x, 9.x, X (as applicable)

To load PDFMaker manually (MS Word 2003 or earlier):

  1. Exit all programs.

  2. Select Tools > Customize, and click the Commands tab.

  3. Click Tools in the Categories panel.

  4. Drag COM Add-ins from the Commands panel to the Tools menu while holding down the mouse button. When the Tools menu displays the menu commands, drag COM Add-ins just below the Customize option, and then release the mouse button.

  5. Click Close.

  6. Click COM Add-ins on the Tools menu.

  7. Click Add, locate the add-in (the PDFMaker Add-in is at [Acrobat Installation Path]\PDFMaker\Office\PDFMOfficeAddIn.dll), and click OK.

  8. Press Alt+F11 to start the Visual Basic Editor.

  9. Press Ctrl+G to start the Immediate Window of Visual Basic Editor.

  10. To start PDFMaker in Word, type Application.COMAddIns("PDFMaker.OfficeAddin").Connect = True. Close the Visual Basic Editor.

Load PDFMaker manually (MS Word 2007 and 2010):

  1. Exit all programs.

  2. Click the Microsoft Office Button, and then click Word options.

  3. Click Add-ins.

    (Video) Tech Talk: Troubleshooting PDF Creation Issues

  4. In the Manage list, click COM Add-ins, and then click Go.

  5. If the Acrobat PDFMaker COM add-in is listed and selected in the COM Add-Ins dialog box, do the following. Otherwise, go to step 6.

  6. Click to deselect the Acrobat PDFMaker COM add-in checkbox.

  7. Click OK to close the COM Add-Ins dialog box.

  8. Repeat steps 1 through 3 and then click to select/check the Acrobat PDFMaker COM add-in checkbox, in the COM Add-Ins dialog box.

  9. Verify that the Acrobat tab appears in the MS Word Ribbon.

  10. If Acrobat PDFMaker COM add-in is NOT listed in the COM Add-Ins dialog box, then follow steps 7 through 10 in theTo load PDFMaker manually (MS Word 2003 or earlier) section.

Create a test Word document and start PDFMaker:

  1. Type some text in the Word document.

  2. Choose File > Save, and save the test document to the desktop.

  3. Click Convert To Adobe PDF.

If you resolve the issue when you use the /a switch to start Word, remove each of the components that load during Word startup. Remove these components one at a time in the order that they appear in Word. The following components load during Word startup:

  • Word auto macros
  • global template (Normal.dot)
  • Add-ins (WLLs)
  • Templates in the Word Startup folder and the Office Startup Folders
  • COM add-ins
  • Word Data key in the Windows registry
  • Word Options key in the Windows registry
  • Word Auto Macros

Note:Refer the following Microsoft Product Support Services for additional Word startup troubleshooting:

Rename the Normal.dot template file

For instructions on how to rename the global template file, see the section "Global Template (Normal.dotm or Normal.dot)" in the Microsoft Support article, How to reset user options and registry settings in Word. Scroll down the page to get to the article.

Important:Do not use /a switch to restart Word after you complete the steps.

If you resolve the issue when you rename the global template, then the issue is a damaged Normal.dot template. It's sometimes necessary to change several settings to restore your options. If the Normal.dot file you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily re-created, try using the Organizer to copy those customizations from the old Normal.dot file to the new Normal.dot file.

For more information about how to use the Organizer, follow these steps:

  1. Start Word.

  2. Choose Help > Microsoft Word Help.

  3. In the Office Assistant or the Answer wizard, type Organizer.

  4. Click Search to view the topics returned.

If you do not resolve the issue, consider using your old global template (Normal.dot) instead of the new global template. To use your old Normal.dot template, rename the new Normal.dot template back to Normal.dot. If you continue to experience issues with PDFMaker after working with this document, contact Acrobat Support.

More like this

  • Troubleshoot PostScript errors
  • PDFMaker is unavailable in a Microsoft Office application (Acrobat 7.0 on Windows)
(Video) How to Fix Adobe PDF Reader Not Working Issues in Windows 10

FAQs

How do I fix missing PDFMaker error? ›

1 Correct answer

Solution is to go into Excel, options, Add-ins, COM add-ins, and re-enable to Adobe PDF Maker addin.

How can you install PDFMaker in Microsoft Word on a PC? ›

For Microsoft Office, follow these steps:
  1. Do the following: Click the File tab, and then click Options.
  2. Click Add-Ins on the left side of the dialog box.
  3. Do one of the following: ...
  4. Select PDFMOutlook or Acrobat PDFMaker Office COM Add-in and click OK.
  5. Restart the Office application.
6 Sept 2022

How do I reinstall Adobe PDFMaker? ›

Remove and reinstall the Acrobat PDFMaker Add-in

Click File > Options > Add-ins. Select COM Add-ins next to Manage and click Go. Select the Acrobat PDFMaker COM Add-in and click Remove. Click Add and navigate to C:\Program Files (x86)\Adobe\Acrobat 2015\PDFMaker\Office\PDFMOfficeAddin.

Why is Adobe PDF maker not working? ›

If you have the Adobe Acrobat PDFMaker Office COM add-in installed on your computer and your Office programs are crashing or not responding, this might mean that the version of PDFMaker you have installed is incompatible with your version of Office.

How do I fix a failed PDF title? ›

Document has no title

First, locate your document, open it, and download into Adobe Acrobat Pro. From Adobe, you can select Accessibility, Accessibility Check, Start Checking. In the documents section of your accessibility checker, you'll notice the error Title – Failed. Right-click this error and select Fix.

Why is the text missing on my PDF? ›

A PDF form that is garbled or missing text after printing could be due to a system font inconsistency. To fix this issue before printing do these following steps: With the Print window, open select Advanced. When the next window opens click the check box for Print As Image.

How do I enable Acrobat plugin in Word? ›

Make sure the add-in is enabled
  1. Open an Office application, such as Word. Click File > Options > Add-ins > Manage: COM Add-ins (at the bottom) > Go.
  2. Do one of the following: If the check box for Adobe PDF is clear, select it, and click OK.

Is Adobe included in Microsoft Office? ›

Adobe Acrobat Sign — Microsoft's preferred e-signature solution — and Adobe Acrobat come built right into Microsoft 365 apps, so your team can get more done, anywhere.

How do I add Adobe printer to Microsoft Word? ›

Press the "Windows" button on the keyboard, select "Settings," then "Devices," and then "Printers & Scanners." Select "Add a Printer," then "Add a Local Printer." If you see the Adobe PDF Printer, you can click it, otherwise, select "The printer that I want isn't listed."

How do I repair Adobe installation? ›

Repair Reader or Acrobat

Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard. (Reader) Choose Help > Repair Adobe Reader Installation. (Acrobat) Choose Help > Repair Acrobat Installation.

How do I fix Adobe installation failed? ›

To fix these errors, follow the given steps.
  1. Create a new local user account with administrator privileges for your machine. ...
  2. Sign in to your machine using that account.
  3. Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.
  4. Download the Creative Cloud desktop app.
11 May 2021

How do I add Adobe PDF printer in Windows? ›

Solution 2: Manually install the PDF Printer
  1. Click Start > Control Panel > Devices and Printers.
  2. Select Add a printer.
  3. In the Add a Device dialog box, select Add a local printer. ...
  4. In the Add Printer dialog box, select Add a Local Printer or Network printer with Manual Settings.
30 Sept 2022

How do I fix Adobe Reader not working on Windows 10? ›

6 Fixes to Try When Adobe Acrobat Reader Can't Open PDF Files on Windows
  • Before We Get Started... ...
  • Close Background Processes and Give Adobe a Fresh Start. ...
  • Run Adobe Acrobat as an Administrator. ...
  • Run Adobe Acrobat in Compatibility Mode. ...
  • Disable Protected Mode. ...
  • Repair and Update Adobe Acrobat Reader DC. ...
  • Reinstall the Software.
22 Jul 2022

How do I fix a PDF problem? ›

PDF solutions
  1. Refresh or reload the page. ...
  2. Try to view a different PDF. ...
  3. Try to view a PDF on your hard drive. ...
  4. Use a different web browser. ...
  5. Switch to Compatibility View (Internet Explorer) ...
  6. Restart your computer and try opening the PDF again. ...
  7. Delete temporary Internet files (Internet Explorer, Firefox, and Chrome)
20 Sept 2022

How do I restore my PDF settings? ›

Restore the Acrobat Preferences folder (Windows)

Quit Acrobat. Move the Preferences folder to another location (for example, C:\Temp). Restart Acrobat. If the problem recurs after you restore the Acrobat Preferences folder, then the problem isn't related to the Preferences folder.

What causes corrupted PDF files? ›

Why PDF File Gets Corrupted? Hard drive failures and USB storage media issues can cause PDF file corruption and inaccessibility issues. The hard drive or storage media failures can occur due to many reasons like an electrical short circuit, excessive hardware heating, exposure to water, etc.

Why does text disappear in Adobe Acrobat? ›

If elements disappear from the PDF after uploading to E-pages it may be because of the use of layers and layers with transparency in the PDF. PDF versions later than 1.4 introduced the possibility to make transparency and more layers.

Why does my text keep disappearing in Adobe Acrobat? ›

Could be that the fonts were not embedded into the PDF at the time that it was created by the original author. Best solution: Go back to the original source document (not the PDF) and re-export it, choosing the option to embed all fonts.

How do I get Adobe to recognize text in a PDF? ›

Open a PDF file containing a scanned image in Acrobat for Mac or PC. Click on the “Edit PDF” tool in the right pane. Acrobat automatically applies optical character recognition (OCR) to your document and converts it to a fully editable copy of your PDF. Click the text element you wish to edit and start typing.

How do I enable Adobe Reader in Windows 10? ›

To make Acrobat or Reader the default application for opening PDF files, just right-click on any PDF file icon and select Properties. Next, select the Change button and choose either Acrobat or Reader. That's it. With these two steps, you can now work seamlessly with PDF files on Windows 10.

How do I install or enable Adobe Reader plugin? ›

If you haven't installed Adobe Reader, download and install it onto your computer. Launch Google Chrome, and type "chrome://plugins/" into the address bar, Hit enter to launch the plugins settings tab. In the list of plugins, you should be able to see Reader or Adobe Acrobat. Click "Enable" to activate it.

Where are my Adobe Acrobat plugins? ›

View and install plugins
  1. To view the available plugins for installation, select Plugins > Discover Plugins or click the Plugins icon on the Toolbar. ...
  2. In the Plugin panel, click the Browse tab and use the search field to search for the list of available plugins for installation.
5 Aug 2021

What is Acrobat PDFMaker add in? ›

Adobe Acrobat PDFMaker (the Convert To Adobe PDF button in the PDFMaker toolbar/tab) is an add-in that creates PDF files from Microsoft Office applications. This feature installs with Acrobat Professional and Standard. In MS Office 2003 and earlier, PDFMaker uses Adobe PDF Printer to a create a PostScript file.

Can you edit PDF in Microsoft Office? ›

To add or edit text in a PDF that was made in an Office program like Excel or Publisher, start with the original Office file. Open that file in your Office program, make your changes, and then save the file in PDF format again. To convert a PDF and edit it in Word 2013 or newer, check out Edit PDF content in Word.

Is a Microsoft good for Adobe? ›

Although Microsoft is a relative newcomer in the computer hardware business, they have produced systems that are part computer, part tablet, and perfect for creative professionals. The Surface Book 2 and Surface Pro add both touch and stylus input support for Adobe Creative Cloud users.

Why PDF Cannot detect my printer? ›

If the printer is still not showing in your PDF tool, try to set your printer as default. Type Control Panel in the search box and open it. Next, go to Hardware and Sound, select Devices and Printers. Now right-click on your printer select Set as Default Printer.

Why will my printer not Print Adobe documents? ›

The file might have downloaded incorrectly or incompletely the first time. Use another printer. If your printer is on a wired or wireless network, print the PDF file from a non-networked printer. Move the PDF file to your computer's hard drive, and then print again.

How do I get Adobe to recognize my printer? ›

Select Add a printer.

In the Add a Device dialog box, select Add a local printer. If the option is not visible, click The printer that I want isn't listed. In the Add Printer dialog box, select Add a Local Printer or Network printer with Manual Settings.

How do I troubleshoot Adobe? ›

Basic system troubleshooting
  1. Update your Adobe application. ...
  2. Update Windows. ...
  3. Re-create Adobe application preferences. ...
  4. Run the Adobe application in simplified mode. ...
  5. Reinstall the Adobe application. ...
  6. Install the Adobe application on a different hard drive.
3 Jan 2022

How do I clean Adobe installation? ›

Follow these steps to use the Creative Cloud Cleaner Tool.
  1. Back up files in Adobe product directories.
  2. Uninstall Photoshop Elements or Premiere Elements.
  3. Run the Adobe CC Cleaner Tool.
  4. Verify that the Adobe CC Cleaner Tool completed successfully.
  5. Install your application.
12 Jan 2022

How do you fix there was an error opening this document Adobe? ›

From Acrobat Reader, select “Edit” > “Preferences“. Select “Security (Enhanced)” on the left pane. Uncheck the “Enable Protected Mode at startup” box. Select “Yes” to the prompt about being sure about making this change.

How do I update Adobe Installer? ›

Updating automatically from the product

Choose Help > Check for Updates. Follow the steps in the Updater window to download and install the latest updates.

How do I install Adobe installer on Windows 10? ›

Chrome: Download and install Acrobat Reader

Close any browser that is displaying a PDF. Go to the Adobe Acrobat Reader download page and click Download Acrobat Reader. Click Save to download the Reader installer. When the downloaded file appears at the bottom of the browser window, click the .exe file for Reader.

Why is my Adobe not loading? ›

Here are some of the most common culprits to consider: Your laptop doesn't have a PDF reader installed. Your PDF reader or preferred program is out of date and needs an update. Your PDF application is potentially damaged or needs to be rebooted.

Is Windows 11 compatible with Adobe Acrobat? ›

Acrobat & Reader versions are compatible with Windows 11

You can now update the application to the latest version to use the application on Windows 11. The Acrobat and reader version compatible with Windows 11 are: Acrobat Pro DC & Standard DC version 21. Adobe Acrobat Pro 2020 & Standard 2020.

Do I need Adobe Acrobat installed on my computer? ›

You must have Adobe Acrobat Reader installed on your computer. This software is an industry standard that allows people to download and print documents over the Internet in a consistent format.

How do I Print to PDF on Windows? ›

Print to PDF (Windows)

Open a file in a Windows application. Choose File > Print. Choose Adobe PDF as the printer in the Print dialog box. To customize the Adobe PDF printer setting, select the Properties (or Preferences) button.

How do you fix there is a problem with Adobe Acrobat Reader if it is running Please exit and try again? ›

1 Correct answer

Try opening Reader then go to Edit/preferences/ security(enhanced) uncheck enable protect mode at startup.

Why has Adobe Reader stopped working? ›

There are many reasons that lead to Adobe Reader not working properly, such as incorrect installation, lack of updates and malicious PDF files, so let's have a look at the reasons in this part. Updating Windows System: Windows updates sometimes don't get compatible with Adobe Reader and therefore it stops working.

Is Windows 10 compatible with Adobe? ›

Adobe offers support to customers running Windows 10 in accordance with our standard customer support policies. Visit the support page for additional information about our support programs.

What to Do If PDF is not opening in Windows 10? ›

Windows users
  1. Right-click the PDF, choose Open With > Choose default program (or Choose another app in Windows 10).
  2. Choose Adobe Acrobat Reader or Adobe Acrobat in the list of programs, and then do one of the following: (Windows 7 and earlier) Select Always use the selected program to open this kind of file. ...
  3. Click OK.
15 Sept 2022

Does Adobe still support Windows 10? ›

Adobe XD will continue to support Windows 10 versions 19H2 and 20H1.

What are the most common problems with PDFs? ›

Below are some of the most common types of PDF issues you'll come across and how to solve them.
  • Incorrect PDF Dimensions. ...
  • Missing Bleed in PDF Files. ...
  • Color Problems. ...
  • Low Image Resolution. ...
  • Missing or Wrong Fonts. ...
  • Overprint Issues. ...
  • High Ink Coverage Issue. ...
  • Flattening Problems.

Where would you go to quickly fix the issues and make the PDF accessible? ›

Make PDFs accessible (Acrobat Pro)
  • Choose Tools > Action Wizard. The Action Wizard toolset is displayed in the secondary toolbar. ...
  • From the Actions List, click Make Accessible. ...
  • Select the files that you want to apply the Make Accessible action to. ...
  • Click Start.
  • Follow the prompts to complete the Make Accessible action.
6 Sept 2022

How do I fix error failed to load PDF? ›

Change PDF settings in Chrome

Scroll to the bottom and click Advanced. In the Privacy section click Content settings. Now select PDF documents from the list. Now enable Download PDF files instead of automatically opening them in Chrome option.

How do I enable PDFMaker in Excel? ›

Choose Add-ins in the options list. In the Manage drop-down menu, select COM Add-ins, and then click GO. In the COM Add-ins dialog box, select the Acrobat PDFMaker Office COM Addin check box if it's not selected and then click OK.

How do I fix missing icons in Adobe Reader? ›

Under the tab Taskbar, find and click on the button named Customize as shown in the screenshot. 3- Click on the option entry Notifications and actions from the left pane of the System Settings window. Now in the right window pane, look for a link that says Select which icons appear on the taskbar and click on it.

Why is my PDF not allowing me to Print? ›

The file might have downloaded incorrectly or incompletely the first time. Use another printer. If your printer is on a wired or wireless network, print the PDF file from a non-networked printer. Move the PDF file to your computer's hard drive, and then print again.

How do I enable Acrobat PDFMaker Office COM Addin? ›

Enable Adobe Acrobat Add-in inside Microsoft Application
  1. Open Outlook and select the File tab.
  2. Select Options and then Add-ins.
  3. Look for Acrobat PDFMaker Office Com Add-in listed under the Inactive Applications Add-ins section. ...
  4. Put a check box beside Acrobat PDFMaker COM Addin and select OK.
26 Jan 2017

How do I enable Adobe Acrobat in Excel? ›

Make sure the add-in is enabled
  1. Open an Office application, such as Word. Click File > Options > Add-ins > Manage: COM Add-ins (at the bottom) > Go.
  2. Do one of the following: If the check box for Adobe PDF is clear, select it, and click OK.

Why won't Excel let me insert a PDF? ›

If Excel displays an error message when you attempt to incorporate a PDF into your worksheet, you may have fallen afoul of an Adobe Reader Feature called Protected Mode. Designed to prevent malicious code from executing from a PDF file, this protective mode limits what PDFs can do.

Where are Adobe Acrobat preferences stored? ›

To access the preferences dialog, choose Edit > Preferences (Windows) or Acrobat / Adobe Acrobat Reader > Preferences (macOS). Note: If you install any third-party plug-ins, set these preferences using Third-Party Preferences.

How do I reset Adobe PDF reader? ›

Restore all preferences and default settings

(Windows) Start InCopy, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete the preference files. (Mac OS) While pressing Shift+Option+Command+Control, start InCopy. Click Yes when asked if you want to delete the preference files.

Where is the default PDF setting? ›

Right-click the PDF, choose Open With > Choose default program or another app in. 2. Choose Adobe Acrobat Reader DC or Adobe Acrobat DC in the list of programs, and then do one of the following: (Windows 10) Select Always use this app to open .

How do I repair Adobe Acrobat? ›

Repair Reader or Acrobat
  1. (Reader) Choose Help > Repair Adobe Reader Installation.
  2. (Acrobat) Choose Help > Repair Acrobat Installation.
7 Jan 2022

How do I repair Adobe Acrobat files? ›

If the PDF still doesn't work after updating Acrobat Reader, go to Help > Repair installation. Restore previous version. Another method to repairing a damaged PDF is restoring it to a previous version. Head to the location where the PDF is saved, right click on the file and select Restore previous versions.

Why can I print from Word but not PDF? ›

This issue might have occurred due to corrupt printer drivers or the printer drivers have not installed properly in the computer.

How do I enable print to PDF in Windows? ›

How to Enable the Print to PDF Feature on Windows 10
  1. Open the "Start" menu and in the search tab and type: Turn Windows features on or off.
  2. Make sure to check the feature of "Microsoft Print to PDF".
  3. Hit the "OK" button and drop out. Remember to restart at the end.

Why is my PDF not printing in Windows 10? ›

The reason for being Unable to Print PDF File in Windows 10 could be due to incorrect Printer settings, the PDF File being corrupted, or due to Adobe Acrobat Software program being corrupted.

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